Shipping policy

At GoCliq, we're committed to delivering your order quickly, safely, and efficiently.

Shipping Charges

We offer FREE shipping across India on most orders.

For select products or promotional offers, free shipping may be applicable above a specified order value. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Processing

Orders are typically processed within 24 hours of confirmation (excluding Sundays and public holidays).
During peak sale periods, festivals, or high order volumes, processing may take slightly longer.
Once your order is shipped, you will receive an email and/or SMS with your tracking details.

Estimated Delivery Time

We strive to deliver your order as quickly as possible.

Location	Estimated Delivery Time
Metro Cities	2–4 Business Days
Tier 2 & Tier 3 Cities	3–6 Business Days
Remote Locations	5–7 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, natural calamities, or unforeseen courier delays.

Multiple Shipments

If your order contains multiple products, they may be shipped separately based on product availability or fulfillment from different warehouse locations. If this happens, you'll receive separate tracking details for each shipment at no additional shipping cost.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via SMS and/or email. You can use this link to track your shipment in real time.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts. If delivery cannot be completed due to customer unavailability, an incorrect address, or failure to respond, the shipment may be returned to our warehouse.

Shipping Address

Please ensure that your shipping address, mobile number, and PIN code are accurate while placing your order. We are not responsible for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.

Delayed, Lost or Damaged Shipments

While we work with trusted courier partners to ensure timely deliveries, unforeseen delays may occasionally occur.

If your order is significantly delayed, please contact our support team and we'll help investigate the shipment with our courier partner.
If a shipment is confirmed as lost in transit by the courier partner, we will arrange a replacement (subject to product availability) or issue a refund, as applicable.
If your package arrives damaged or appears tampered with, customers are advised to refuse such parcel at the time of delivery.