We ship orders from our warehouses across India. Your order may be shipped from the warehouse closest to you based on product availability. If you order multiple products, they may be shipped separately.
Orders are typically processed within 24 hours and delivered within 2–7 business days, depending on your location. Metro cities usually take 2–4 business days, Tier 2 & Tier 3 cities 3–6 business days, and remote locations 5–7 business days.
Once your order has been dispatched, you will receive tracking details via SMS and/or email. You can use the tracking link to track your shipment.
Yes, COD is available on eligible products and serviceable PIN codes. Availability is confirmed at checkout.
Yes, we offer free shipping across India on most orders. For select products or offers, free shipping may apply above a specified order value. Any applicable shipping charges will be shown at checkout.
Yes. Eligible products may qualify for replacement if the request is raised within 2 days of delivery. Please refer to our Refund, Replacement & Cancellation Policy for complete details.
Yes. An order confirmation with your order details will be sent to your registered email address after placing your order. If you do not receive it, please contact us at info@gocliq.in.
We accept the payment methods available at checkout, including online payment options and COD on eligible products and serviceable PIN codes.
Yes. Payments are processed through secure payment gateways. Gocliq does not store your complete card or banking details.
No. Gocliq does not sell or rent customer information. Your information may be used to process orders, provide customer support, and send updates or promotional communications where applicable.
You may request cancellation before your order is dispatched by contacting info@gocliq.in with your Order ID. Once an order has been dispatched, cancellation may not be possible. Please refer to our Refund, Replacement & Cancellation Policy for complete details.
If the package appears tampered, opened, damaged, or resealed, please refuse delivery and immediately contact us at info@gocliq.in with your Order ID and, where possible, photographs of the package.
Delivery timelines are estimates and may vary due to weather, public holidays, natural calamities, or courier delays. If your order is significantly delayed, please contact us at info@gocliq.in and we will help investigate the shipment.
No. Gocliq does not accept returns, replacements, or refunds for change of mind, incorrect product selection, personal preferences, or subjective quality concerns. Please refer to our Refund, Replacement & Cancellation Policy for complete details.
